Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at

Your order will be shipped withhin 48 hours after your payment.

We have developed these tools in the optimal frequency and design to treat the skin effectively, safely and painlessly. These have proven to be very effective, safe and easy to use. Our devices are designed with a frequency of 50 60 Hz, a voltage of 110 V/220 V and a high-frequency vibration of 220 million/sec. Our High Frequency Device has a measuring scale on the front of the device that allows you to easily control the strength of the device and we always recommend low-mid range as ideal.

The results vary depending on the severity of acne and how your skin responds to it. We recommend at least 2 weeks, with at least 3 days a week of consistent use (5 – 15 min) to see a noticeable difference. Sometimes your skin needs a little more time to adjust to the treatment.

You do not need to replace or refill the gas. The neon or argon gas is generated by plugging the device in. The only thing that would need a replacement is if one of the electrodes breaks.

This device is not recommended if you are pregnant, have a pacemaker or have heart disease!

This can be applied to the whole body. We still recommend only 2 to 3 minutes on an area and a maximum of 20 minutes for the entire use. Although this does not pose a risk to the skin, we recommend avoiding the use directly on tattoos.

Yes, you can! The high-frequency device can be used as point treatment. You can use it before or after micro-needling.

This device is safe for all skin types and complexion and does not cause discoloration in dark skin. Please make sure to clean before use and do not apply an exfoliation.

There is no risk when using the high frequency device. It simply emits argon gas, which generates oxygen to the skin. This oxygen travels to the skin to kill acne-causing bacteria within skin impurities while reducing inflammation and redness.

Yes, of course! The high-frequency device will release oxygen to the skin even in men with full grown beards.

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